Delete my Nexa account

Last updated: August 28, 2026

Nexa is developed by Shawn ("Nexa"). This page explains how to request deletion of your Nexa account and associated data, which data is deleted immediately, and which is kept temporarily — in line with Quebec's Law 25.

Deletion procedure

Two ways to request deletion, whichever suits you:

In the app: open Nexa → Profile tab → Settings → Delete my account, then confirm. Deletion is immediate and irreversible.
By email: write to nexa.co.app@gmail.com with subject "Account deletion" and the email address linked to your Nexa account. Your request will be processed within 30 days, as required by Law 25.

Data deleted immediately

Account, profile and credentials (email, password).
Workout data: routines, sessions, sets, personal records.
Nutrition data: food journal, meal plans, meal photos.
Health & wellness data: sleep, weight, measurements, progress photos.
Social features: friends, messages, leaderboards, challenges.
AI coach conversation history.
Apple Health / Health Connect links (access is revoked; no further data is read or written).

Data retained temporarily

None of this residual data is used to reactivate your account or for commercial purposes.

Encrypted backups: automatically purged within 30 days of deletion.
Purchase transaction records (App Store / Google Play): kept for the period required by applicable tax law; they contain no profile, health or nutrition data.
Anonymized technical logs (security, fraud prevention): kept for a maximum of 90 days, then deleted.

Questions

For any question about this procedure, write to nexa.co.app@gmail.com.